Refund policy
Return & Exchange Policy
At GET GLAMOUR, every product is handmade with care. Because of the nature of handcrafted products, we do not offer returns or refunds. However, we do allow exchanges under specific conditions.
Exchange Policy
You may request an exchange within 7 days of receiving your order.
To be eligible for an exchange:
-
The product must be in the same condition as received.
-
It must be unused, unworn, and undamaged.
-
All original tags and packaging must be intact.
-
You must provide proof of purchase.
If the product is found used, damaged, or altered, the exchange request will be rejected.
How to Request an Exchange
To start an exchange, contact us at:
angelisha.47421@gmail.com
Once your exchange request is reviewed and accepted, we will share instructions for sending the item back.
Please do not send any product without prior confirmation.
Packages sent without approval will not be accepted.
Damaged or Wrong Product
If your order arrives damaged or you receive the wrong item, reach out to us immediately with clear photos so we can resolve the issue.
Non-Exchangeable Items
We cannot exchange:
-
Customized or personalized items
-
Items purchased on sale or during promotions
-
Items without original packaging or tags
-
Used or worn products
Refunds
We do not provide refunds.
Exchanges are the only resolution offered, provided all conditions are met.
